About Our Staff


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Andy Grim
Owner and President Home Care Assistance of Richmond/Williamsburg

Prior to opening Home Care Assistance, I spent over 25 years as an executive for several of the nation’s leading healthcare companies. I was also a Board Certified Financial Planner, with a specialization in personal health care financing. Through these experiences I became acutely aware of our rapidly growing senior population, the significant care needs they will experience as they age, and their strong desire to receive high-quality care in the comfort of their own homes versus moving into traditional long-term care facilities. This background and awareness convinced me that there was a strong need to provide a higher level of in-home care services for Virginia’s seniors. With that in mind, I opened Home Care Assistance of Richmond/Williamsburg and Home Care Assistance of Williamsburg with the goal of providing the highest quality in-home care service in the state of Virginia. I established the following principles to guide our company in achieving that goal:

Home Care Assistance has used these principles to provide the highest quality in-home care solutions to over 500 Virginia families. You have my personal commitment that if you choose Home Care Assistance to care for your loved one, our entire management and care team will do everything in our power to ensure they receive the high quality in-home care experience they deserve.

 

Becky Grim
Certified Geriatric Care Manager, Certified Dementia Practitioner, Owner

As a Certified Geriatric Care Manager and Owner of Home Care Assistance of Richmond/Williamsburg, my mission is to change the way the world ages. At Home Care Assistance, we provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-in Care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults.

I take pride in our reputation for providing the best trained, best-screened caregivers in Richmond. It’s not easy; we interview 25-30 caregivers before we hire one. The bottom line for me, I will not leave your loved one with someone I wouldn’t leave with mine. Our caregivers help with meal preparation, personal hygiene, bathing, medication reminders, transportation and more on both an hourly and live-in basis. All of our caregivers are trained in the Balanced Care Method which takes a holistic approach to our clients by encouraging independence and engaging them in physical, mental and social activities.

 

Amber House
GENERAL MANAGER & HOME CARE ADMINISTRATOR

With more than a decade of experience in administration and human resource management, Amber House brings both professional expertise and personal passion to her role as General Manager and Home Care Administrator at Home Care Assistance of Virginia.

Amber’s dedication to senior care is deeply rooted in her own life experience as a granddaughter, daughter, and mother. She understands firsthand the importance of providing seniors with compassionate, reliable, and dignified care. This perspective drives her mission to ensure every client and family receives the highest standard of support and service. As General Manager, Amber oversees daily operations, ensures efficiency across all departments, and leads with a commitment to excellence. She takes pride in building and supporting a strong team of caregivers and staff who share her vision of enhancing the quality of life for Virginia seniors. Amber is especially inspired by the opportunity to make a meaningful, lasting impact in her community. For her, being part of a locally owned company that prioritizes personalized, high-quality care is not only rewarding — it’s a responsibility she embraces with pride. Her ultimate goal is to ensure that every family served by Home Care Assistance feels confident, supported, and assured that their loved ones are in the very best hands.

 

Amy Reynolds RN
Director of Nursing

Amy takes great pride in providing the highest quality care to Virginia seniors. “I was born and raised in Virginia I am thrilled to be able to give back to Virginia’s Seniors as Home Care Assistance’s Director of Nursing. I have 17 years’ experience as a Registered Nurse Home Care Case Manager, and I truly enjoy working hard to advocate for my seniors and families! As the Director of Nursing, I provide an in depth initial and ongoing assessments to determine each of our Senior’s physical, cognitive, and emotional needs. Based on those assessments I design a customized care plan based on the unique needs of each senior. I also make routine visits into the homes of our clients to make sure our caregivers are trained on the care plan and are implementing it correctly. I consult with the senior, their family and doctors to write a custom care plan specific for each client. I then coach our caregivers to give our client’s the best possible care. I have a strong belief that each one of our clients should have the opportunity to age in place at home with the best trained, best screened caregivers in Virginia! That is why I choose to work for Home Care Assistance. I absolutely love caring for others in the comfort of their own homes!”

 

Candace Willis
Director of Operations

Candace joined Home Care Assistance well-prepared and confident in her career choice. Growing up in a small community on Cape Hatteras, she developed a strong work ethic and versatility across many trades — guided by her motto: “If you show me, you won’t have to teach me again.” From the moment she was offered a position with HCA, Candace knew it was the right path. She values the opportunity to combine her diverse experience with her passion for helping others, ensuring clients receive the highest quality of care. Candace takes pride in learning about each client’s needs and carefully matching them with caregivers who provide the best fit, creating comfort and trust for families. As Director of Operations for the Williamsburg and Richmond markets, Candace considers it a privilege to lead care initiatives that allow seniors to remain in their homes with dignity and independence. She approaches every case as if it were her own family and is grateful to be part of such a dedicated team that goes above and beyond to improve the quality of life for those they serve.

 

Bunny Shulse
Staff Coordinator

After a highly successful 20+ year career as an administrator in the healthcare industry, I decided that I wanted to work for a high-quality local company providing the best care for Virginia’s senior population. I enjoy working with our Clients and try to assist them with whatever needs they may have. I also enjoy working with our caregivers, try to establish a good working relationship with them as well as assist with whatever needs or issues they may have. I really love working for a company that has integrity and compassion for its clients and caregivers. Home Care Assistance is that and much more. Working together with my HCA Team to find solutions to make of each of our clients lives a little better each day gives me a great sense of pride in my work!

 

Donny Jordan
On-Call Manager & Staff Coordinator

With over a decade of hands-on experience serving seniors and more than twenty years in planning, scheduling, and customer service, Donny brings a unique blend of expertise and compassion to his role at Home Care Assistance. His career has been dedicated to ensuring that seniors receive not only the highest quality of care but also the dignity, respect, and companionship they deserve. As On-Call Manager and Staff Coordinator, Donny plays a vital role in supporting caregivers, maintaining seamless scheduling, and ensuring that client needs are met promptly and professionally. He takes pride in being a dependable resource for families and staff alike, often going above and beyond to provide solutions during urgent or unexpected situations. Donny is passionate about collaboration and thrives on working with a strong management team and an ever-growing group of compassionate caregivers. He believes that building a reliable, caring workforce is the foundation of exceptional home care — and he is proud to contribute to a team that consistently delivers comfort, stability, and peace of mind to seniors and their families.

 

Bette Clements
Williamsburg Registered Nurse

Born and raised in Virginia, Bette has proudly called Williamsburg home since 2005. A Registered Nurse for nearly 25 years, she spent 18 years in the Newborn Intensive Care Unit specializing in micro-preemie care—an experience that taught her the true value of teamwork, communication, and compassionate care. Bette joined Home Care Assistance in 2019, bringing her clinical expertise and passion for person-centered care to the senior community. She develops individualized care plans, works closely with families, and ensures each client receives exceptional care tailored to their needs and personality. With extensive training in dementia and Alzheimer’s care, Bette is dedicated to helping seniors live safely and comfortably at home while giving families peace of mind knowing their loved ones are in trusted hands.